Acknowledgements . . 7 Preface . . 9 Foreword . . 13 Libraries Driving Access to Knowledge (A2K) . . 17 Part One - User-Oriented A2K Actions Iceland Goes Digital: Countrywide Access to Electronic Resources . . 37 'Access for All' and 'Politics of Difference': Comparative Case Study of Two European notaries . . 67 Using Web 2.0 to Make Libraries More User-Oriented: Outcomes from a Case Study at Loughborough University Library (UK) . . 93 OA to Knowledge: Perceptions of UWI Researchers on the St. Augustine Campus, Trinidad and Tobago . . 113 Part Two - Libraries and Lifelong Learning Native Language Uinvcistiy uigital Textbook Collection . . 141 Balancing Access to Knowledge and Respect for Cultural Knowledge: Librarian Advocacy with Indigenous Peoples' Self-Determination in Access to Knowledge . . 163 Access to Knowledge as a Social Practice: Information Literacy Education for MA Students . . 191 Part Three - Libraries as Space and Place in A2K The Discursive Construction of the Academic Library as Learning Place in A2K . . 215 A Tale of Two Libraries: Space and Reading in Porto Public Libraries . . 247 University Library Premises: The Evaluation of Customer Satisfaction ana usage . . 289 Part Four - Other A2K Theme Approaches ILS vs. DBMS in Latin American Web OPACs: Discriminant Analysis Applied to User Interface . . 317 Open Access and A2K: Collaborative Experiences in Latin America . . 343 The Success Story of a Locally Developed Online Video Site: HKBUtube . . 373